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ChannelsChannel activity & errors

Channel activity & errors

Two places tell you whether your channels are healthy: the Channels page and the System Logs page. The Channels page gives you a fast at-a-glance view; the Logs page lets you dig into any specific publish.

At-a-glance: the Channels page

Open Structura → Channels in wp-admin (or the Channels tab in the portal). Each connected channel shows one of three states:

  • Connected — healthy; dispatches are firing successfully.
  • Needs attention — recent dispatches have failed. Click the badge for a short explanation (e.g., “OAuth token expired”, “Webhook URL returned 404”).
  • Disabled — you paused the channel. Dispatches won’t fire until you re-enable it.

“Recent” in this context means the last handful of attempts — we don’t flag a channel as unhealthy on a single transient blip, but a repeated failure will flip the badge.

Drill in: the System Logs page

For per-publish detail, open Structura → System Logs and filter on CHANNELS. in the free-text box. You’ll see three step names relating to channels:

  • CHANNELS.FORWARD — your site told the cloud “a post published.” One entry per publish.
  • CHANNELS.DISPATCH — the cloud started fanning out to connected channels. One entry per publish (lists the channels).
  • CHANNELS.PUBLISH — the actual per-channel attempt. One entry per channel per publish, marked Success or Errors.

Read Understanding log steps & levels for the full glossary.

Typical successful pattern

For one post, three connected channels, you’d see something like:

  1. CHANNELS.FORWARD — Information. “Forwarded to cloud for dispatch.”
  2. CHANNELS.DISPATCH — Information. “Fanning out to connected channels: linkedin, slack, indexnow.”
  3. CHANNELS.PUBLISHSuccess. “LinkedIn post created.”
  4. CHANNELS.PUBLISHSuccess. “Slack message posted.”
  5. CHANNELS.PUBLISHSuccess. “IndexNow URL submitted.”

Typical failed pattern

One channel down, others healthy:

  1. CHANNELS.FORWARD — Information.
  2. CHANNELS.DISPATCH — Information. “Fanning out to: linkedin, slack.”
  3. CHANNELS.PUBLISHSuccess. “LinkedIn post created.”
  4. CHANNELS.PUBLISHErrors. “Slack webhook returned HTTP 404. Webhook may have been deleted.”

The Error-level entry gives you the reason. Act on it — either fix the credential (see Disconnecting or reconnecting) or, for a transient issue, wait and confirm the next publish works.

Common error messages

“OAuth token expired” / “invalid_grant” — the channel’s auth token is no longer valid. Reconnect it. See Disconnecting or reconnecting.

“Webhook returned 404” — the webhook URL you gave us no longer exists. Regenerate it in Slack/Discord and reconnect.

“Rate limited” — you’ve published a lot in a short time and the channel is throttling. Dispatches for the next few posts may also fail; the channel typically unblocks within minutes to an hour.

“Payload too large” — usually means a featured image exceeded the channel’s file size limit. The rest of the message may have gone through; check the channel to see what landed.

“Chat not found” / “Forbidden” — Telegram-specific. Bot isn’t a member of the chat, chat ID wrong, or the bot lacks permission.

For a deeper walk through failures, see A channel shows “failed”.

Dispatches are not retried automatically

If a dispatch fails, it’s not queued for retry. That’s a deliberate MVP choice — retrying without care can double-post to channels that partially succeeded. Instead, Structura surfaces the failure so you can:

  • Fix the underlying issue (reconnect, fix webhook, etc.).
  • Manually share the missed post from the destination itself if it’s important.
  • Let the next scheduled publish go through cleanly.

If this trade-off is a pain for you, let us know — we’re gathering signal for what a retry or catch-up feature should look like.

What health the Channels page actually shows

On each card:

  • Last-dispatched timestamp.
  • The most recent per-channel status (Success, Errors).
  • A compact count like “12 sent / 1 failed” across recent history.

Click a connected channel to see its install panel, which includes a button to View in logs — pre-filters the System Logs page to that channel’s activity.

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